Modules

In Norway today, there is an average response rate of approx. 25 %. In some industries, such as debt collection, the response rate is down to around 14 %. For many businesses the telephone is the best way to achieve effective contact. ITX Dialer analyzes the response rate, connects the correct number of calls, sorts out voicemail, and only those who are answered are connected to the agent. ITX Dialer handles callback agreement with automatic merging, no manual operations. ITX Dialer is efficient communication put into a system.