ITX Unified Communication
One comprehensive solution for communication.
ITX has made it possible to gather incoming and outgoing telephony, SMS, e-mail, chat, Facebook and Instagram in one place. By consolidating all communication, this can stimulate higher quality and efficiency in customer care, both for incoming and outgoing communication.
ITX supports widgets and customer lookups against your business systems, which give the customer service representative instant access to relevant information from your systems. The product can be delivered module-based or as a full-fledged communication platform.
Are you a salesperson who takes a lot of calls or maybe a support employee who handles a lot of questions and issues? Then ITX is the tool for you.