Integrations
Multicase
Menu
Multicase
Type: Customer data, order, tracking (Consignor)
Synchronization: One-way sync (Multicase > ITX)
Data: Customers, contacts
Benefits
The integration between ITX and Multicase makes it possible to answer incoming inquiries in seconds. With quick access to relevant customer information in one place, you facilitate an efficient and good customer experience.
- Customer synchronization
- Vendor synchronization
- Pop-up on customer cards in ITX for incoming inquiries
- All dialogue is stored on the customer
- Overview of last order
- Tracking via Consignor
