A selection of our satisfied customers!
Customer communications are often stored in personal inboxes, notes, or with individual employees. When someone is sick, on vacation, or leaves the company, follow-up comes to a halt.
Multiple tools, systems, and manual processes lead to low efficiency and poor workflow. With ITX and built-in AI, you get a single, comprehensive solution—for a workday that’s faster, simpler, and more coordinated.
Stricter regulations require better data control. ITX ensures full data sovereignty and local storage by securely consolidating all customer data on a single customer card, so you always have an overview and control—in accordance with the GDPR.
ITX gives you more than just “good enough”: By bringing together email, phone, SMS, chat and social media in one Norwegian-developed platform, your team gets one answer button and full customer history in one place. You get local support that knows the market, a seamless solution without multiple separate systems, and everything is ready to use in 30 days. With open APIs, ready-made integrations and close, personal follow-up, you get a solution that works in practice. The result? Increased control, a more efficient everyday life and better customer experiences, for both you and your customers.
ITX gives you more than just “good enough”: By bringing together email, phone, SMS, chat and social media in one Norwegian-developed platform, your team gets one answer button and full customer history in one place. You get local support that knows the market, a seamless solution without multiple separate systems, and everything is ready to use in 30 days. With open APIs, ready-made integrations and close, personal follow-up, you get a solution that works in practice. The result? Increased control, a more efficient everyday life and better customer experiences, for both you and your customers.
ITX is a wholly owned Norwegian company based in Sandefjord. With our close proximity to our customers, we aim to be there when it matters most. We listen, adapt, and provide solutions so that our customers feel they are being taken care of in a reliable and positive way. As an ITX customer, you’ll be noticed!
You get a single response button for phone, chat, social media, text messages, and email. Everything is stored on the customer’s end. With customer satisfaction surveys, Live Shopping, screen sharing, a case management system, CRM, and a knowledge base—all in one solution. The result is lightning-fast and personalized customer service.
With ITX CRM, all customer data and communications are centralized in one place. You can work more efficiently, follow up more effectively, and provide customers with faster and more accurate responses. AI helps you along the way with summaries, suggestions, and communications—so you save time throughout your workday.
Does your company have untapped potential in customer service? Are you looking for a solution to make your day-to-day sales operations more efficient? Whatever your starting point and needs, our solution consultants have a proposal for you. Contact us for a no-obligation demonstration. We look forward to speaking with you!