ITX Contact Center
Gather your company’s communications in one place using the ITX Contact Center. Here you can collect telephony, chat, e-mail, SMS, social media and more.
WE MAKE COMMUNICATION
EASIER
ITX streamlines sales and customer service by bringing all communication into one single platform. One reply button for phone, chat, SMS, email, and social media – everything is stored on the customer profile for fast and efficient follow-up.
WE MAKE COMMUNICATION
EASIER
ITX streamlines sales and customer service by bringing all communication into one single platform. One reply button for phone, chat, SMS, email, and social media – everything is stored on the customer profile for fast and efficient follow-up.
Trusted by these happy customers!
ITX Ticketing
The case management system that gives you complete overview and control by gathering all communication related to a case in one place. In addition to storing phone calls, chat, social media, SMS, and email, you can also chat within the case, share your screen, and much more.
ITX Dialer
Let automation simplify manual processes with the use of an efficient dialer robot.
We see you!
ITX is a fully Norwegian-owned company based in Sandefjord. With a short distance from customer to support, we strive to be there when it matters most. We listen, adapt, and provide solutions so our customers feel cared for in a secure and reliable way.
As a customer of ITX, you will be seen!
★★★★★ 5/5
«Evenstad Musikk is now more accessible to its customers and saves time through efficient customer service. It’s a win-win."
Geir Magnus Evenstad
General manager of Evenstad Musikk
★★★★★ 5/5
«ITX helps us manage our customer interactions efficiently and reliably. For several years, they have contributed with solid technical solutions and excellent support. We are proud of our partnership with ITX."
Jacob Lorentzen Mandal
Business Intelligence Developer at Schibsted Norge SMB
★★★★★ 5/5
"We sat down with ITX over Teams and presented a wish list as long as your arm, including integrations with AutoStore robots, Visma Business, and various EDI systems. After just one month of development based on that list, ITX delivered 100% on time and on budget — on the first try. "
Odd-Bjørn Langehaug
IT manager at Elektroimportøren
Let's work together!
Does your business have untapped potential in customer service? Are you looking for a solution to create a more efficient sales workflow? No matter your starting point or needs, our solution advisors have tailored proposals for you. Contact us for a no-obligation demo. We look forward to speaking with you!