ITX Contact Center
Gather your company’s communications in one place using the ITX Contact Center. Here you can collect telephony, chat, e-mail, SMS and Facebook Messenger.
Gathers all incoming and outgoing communication in one place.
Tailor your solution by putting together modules that give your company an optimal working day.
Through an open API and webhook framework, the company can tailor an optimal solution for automating manual processes.
Gather your company’s communications in one place using the ITX Contact Center. Here you can collect telephony, chat, e-mail, SMS and Facebook Messenger.
A case system that allows you full overview and control by gathering all communication related to one case in one place.
ITX is a Norwegian owned company based in Stokke. With a short distance from customer to support, we want to be there when it counts. We listen, adapt and come up with solutions so that our customers will experience being taken care of in a safe and good way. As a customer of ITX, you will be seen!
«Evenstad Musikk is now more accessible to its customers and saves time on efficient customer service. This is a win-win. "
«ITX helps us carry out our customer contact efficiently and stably. They have for several years contributed with their solid technical solutions and excellent follow-up. We are proud of our collaboration with ITX. "
"We sat down with ITX over Teams and wrote a wish list as long as a bad year, with integrations with, among others, AutoStore robots, Visma Business, and EDI systems. After one month of development based on the list we had written, ITX delivered 100% at the agreed price and time, on the first try. "
Does your company have untapped potential for customer service? Do you want to look at a solution for a more efficient sales day? Regardless of starting point and needs, our solution advisers have a proposal for you. Get in touch for a non-binding demonstration. We look forward to talking with you!