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20px;}}</style>{"id":21293,"date":"2026-09-17T21:06:42","date_gmt":"2026-09-17T19:06:42","guid":{"rendered":"https:\/\/itx.no\/bikeshop\/"},"modified":"2026-09-17T21:06:46","modified_gmt":"2026-09-17T19:06:46","slug":"bikeshop","status":"publish","type":"page","link":"https:\/\/itx.no\/sv\/bikeshop\/","title":{"rendered":"Bikeshop"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21293\" class=\"elementor elementor-21293 elementor-1297\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c86c1e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c86c1e0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff1886c\" data-id=\"ff1886c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27658a2 elementor-widget elementor-widget-heading\" data-id=\"27658a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201dDet viktigaste var att uppr\u00e4tth\u00e5lla den goda servicen och arbetstakten\u201d<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-740c7b1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"740c7b1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-ea80c51\" data-id=\"ea80c51\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-356a2ca elementor-widget elementor-widget-spacer\" data-id=\"356a2ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1dd5c8d\" data-id=\"1dd5c8d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c2acbf elementor-widget elementor-widget-image\" data-id=\"7c2acbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/03\/Bikeshop_logo.png.png.webp\" class=\"attachment-large size-large wp-image-19579\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/03\/Bikeshop_logo.png.png.webp 200w, https:\/\/itx.no\/wp-content\/uploads\/2026\/03\/Bikeshop_logo.png.png-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-99a4060\" data-id=\"99a4060\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d154633 elementor-widget elementor-widget-spacer\" data-id=\"d154633\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6dda0a60 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6dda0a60\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1bd014d0\" data-id=\"1bd014d0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-353e39b7 elementor-widget elementor-widget-image\" data-id=\"353e39b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"658\" height=\"420\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2021\/07\/bikeshop_artikel.png\" class=\"attachment-full size-full wp-image-1214\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47193267\" data-id=\"47193267\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41ca017e elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"41ca017e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t<i class=\"fa fa-quote-left\" aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6902fdeb elementor-widget elementor-widget-text-editor\" data-id=\"6902fdeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201dVi har l\u00e4nge diskuterat att supporten m\u00e5ste hitta nya l\u00f6sningar f\u00f6r att hantera den \u00f6kade belastningen p\u00e5 kundserviceen. Mitt fokus har hela tiden varit att vi ska prestera p\u00e5 den h\u00f6gsta niv\u00e5 vi kan inom kundserviceen. F\u00f6r att vi ska kunna uppr\u00e4tth\u00e5lla denna niv\u00e5 var vi tvungna att leta efter l\u00f6sningar som \u00e4r anpassade just f\u00f6r detta.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52b79661 elementor-widget elementor-widget-heading\" data-id=\"52b79661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Daniel Rud<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d779420 elementor-widget elementor-widget-heading\" data-id=\"1d779420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Supportchef p\u00e5 Bikeshop<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dc51957 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7dc51957\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-75a19e6c\" data-id=\"75a19e6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-64d0bb7 elementor-widget elementor-widget-text-editor\" data-id=\"64d0bb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Effektiverade kundservice med 50 % p\u00e5 6 m\u00e5nader<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c78e2 elementor-widget elementor-widget-text-editor\" data-id=\"c9c78e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi har l\u00e4nge diskuterat att supporten m\u00e5ste s\u00f6ka efter nya l\u00f6sningar f\u00f6r att hantera den \u00f6kade belastningen p\u00e5 kundserviceen. Mitt fokus har hela tiden varit att vi ska prestera p\u00e5 den h\u00f6gsta niv\u00e5 vi kan inom kundserviceen. F\u00f6r att vi ska kunna uppr\u00e4tth\u00e5lla den h\u00e4r niv\u00e5n var vi tvungna att leta efter l\u00f6sningar som \u00e4r anpassade just f\u00f6r detta. ITX lovade oss en effektivitets\u00f6kning p\u00e5 20 %, idag m\u00e4ter vi en effektivitets\u00f6kning p\u00e5 50 % och har f\u00e5tt snabba svarstider i alla v\u00e5ra kanaler, s\u00e4ger en n\u00f6jd Daniel Rud, supportchef p\u00e5 Bikeshop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d57055 elementor-widget elementor-widget-text-editor\" data-id=\"2d57055\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kraftig tillv\u00e4xt och en str\u00e4van efter en smidig kundupplevelse<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9165a85 elementor-widget elementor-widget-text-editor\" data-id=\"9165a85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>I takt med den tillv\u00e4xt vi har haft under de senaste tv\u00e5 \u00e5ren ser vi att e-post och kundf\u00f6rfr\u00e5gningar i allm\u00e4nhet har \u00f6kat kraftigt. Innan ITX kom in i bilden hade vi p\u00e5 Bikeshop inte ett tillr\u00e4ckligt bra system som var anpassat f\u00f6r att v\u00e5r supportavdelning skulle kunna hantera denna m\u00e4ngd. Vi f\u00e5r \u00f6ver 200 000 e-postmeddelanden per \u00e5r. Nu arbetar vi effektivt med \u00e4rendehanteringsverktyget i plattformen, s\u00e4ger Rud.<\/p><p>N\u00e4r vi st\u00f6tte p\u00e5 ITX:s l\u00f6sningar fanns det knappast n\u00e5got tvivel om att de system som utvecklats h\u00e4r \u00e4r anpassade just f\u00f6r v\u00e5rt \u00e4ndam\u00e5l. I den h\u00e4r portalen har vi allt i en och samma l\u00f6sning d\u00e4r vi enkelt f\u00e5r \u00f6verblick \u00f6ver telefonsamtal, chatt och e-post p\u00e5 ett och samma st\u00e4lle. Detta ser vi som mycket tidsbesparande och \u00f6versk\u00e5dligt, s\u00e4ger Rud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8f904b elementor-widget elementor-widget-text-editor\" data-id=\"e8f904b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Antalet \u00e4renden \/ f\u00f6rfr\u00e5gningar via chatten har tredubblats<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbd07b5 elementor-widget elementor-widget-text-editor\" data-id=\"dbd07b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201dFr\u00e5n att ha arbetat i tre olika plattformar arbetar vi nu i en enda l\u00f6sning. Efter att ha anv\u00e4nt ITX under en tid ser vi att antalet chatt\u00e4renden \/ f\u00f6rfr\u00e5gningar har tredubblats j\u00e4mf\u00f6rt med tidigare, och detta kan vi nu hantera p\u00e5 ett bra s\u00e4tt\u201d, s\u00e4ger Rud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a61a22f elementor-widget elementor-widget-text-editor\" data-id=\"a61a22f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Anledningen \u00e4r enkel<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d449143 elementor-widget elementor-widget-text-editor\" data-id=\"d449143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Anledningen \u00e4r enkel! Vi har ett b\u00e4ttre k\u00f6hanteringssystem d\u00e4r chatt och telefoni \u00e4r integrerade, s\u00e5 att om n\u00e5gon \u00e4r upptagen med ett telefonsamtal g\u00e5r chatten vidare till en ledig handl\u00e4ggare. Detta ger oss snabba svarstider och vi kan hantera resurserna effektivt eftersom alla arbetar i alla kommunikationskanaler ist\u00e4llet f\u00f6r i silor. Sedan vi inf\u00f6rde \u00e5teruppringningsfunktionen har vi m\u00e4rkt att fler kunder \u00e4r \u00e4nnu mer n\u00f6jda med att vi tar kontakt efter att de har l\u00e4mnat en beg\u00e4ran om det, s\u00e4ger Rud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c851201 elementor-widget elementor-widget-text-editor\" data-id=\"c851201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Live-shopping<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1896f elementor-widget elementor-widget-text-editor\" data-id=\"aa1896f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201dVi var ocks\u00e5 snabba med att lansera k\u00f6phj\u00e4lp via video n\u00e4r vi gick live med ITX.\u201d \u201dVi ser att marknaden f\u00f6r\u00e4ndras snabbt och att k\u00f6phj\u00e4lp via video \u00e4r framtiden. Att ITX erbjuder den h\u00e4r l\u00f6sningen \u00e4r en enorm bonus. H\u00e4r \u00e4r ett av de verktyg som vi anser l\u00e4gger grunden f\u00f6r att vi ska kunna ta nya steg och utvecklas, s\u00e4ger Rud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c110e2 elementor-widget elementor-widget-text-editor\" data-id=\"8c110e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Snabb och bra kundservice med bra integrationer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dd597a elementor-widget elementor-widget-text-editor\" data-id=\"4dd597a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Snabb och bra kundservice med smidiga integrationer. Sist men inte minst var det helt avg\u00f6rande f\u00f6r oss p\u00e5 Bikeshop att ITX kunde integreras med v\u00e5r databas (Multicase, e-handel) och bland annat visa \u00f6ppna order, oms\u00e4ttning per kund samt sp\u00e5ra paket med ett klick. P\u00e5 s\u00e5 s\u00e4tt sparar vi massor av tid p\u00e5 att klippa och klistra in ordernummer och returneringsnummer m.m., vilket g\u00f6r oss \u00e4nnu mer effektiva i vardagen, s\u00e4ger Rud.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2de3f6c elementor-widget elementor-widget-text-editor\" data-id=\"2de3f6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ITX som leverant\u00f6r \u2013 en skr\u00e4ddarsydd l\u00f6sning f\u00f6r att vi ska lyckas<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd358ab elementor-widget elementor-widget-text-editor\" data-id=\"bd358ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jag m\u00e5ste ber\u00f6mma ITX f\u00f6r deras utm\u00e4rkta kundservice och f\u00f6rm\u00e5ga att anpassa sig efter varje enskild kund. Vi hade n\u00e5gra inv\u00e4ndningar och \u00f6nskem\u00e5l om hur vi ville att portalen skulle fungera. H\u00e4r har ITX skr\u00e4ddarsytt alla behov f\u00f6r att vi ska lyckas ta nya steg och uppr\u00e4tth\u00e5lla den goda kundservicen, s\u00e4ger en n\u00f6jd Rud med ett leende.<\/p>\n<p><\/p>\n<p><a href=\"https:\/\/netthandel.no\/far-over-200-000-e-poster-i-aret-slik-fikk-de-fart-pa-kundeservicen\/\"><u>L\u00e4s \u00e4ven den h\u00e4r! \u201dF\u00e5r \u00f6ver 200 000 e-postmeddelanden om \u00e5ret \u2013 s\u00e5 fick de fart p\u00e5 kundservicen\u201d<\/u><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u201dDet viktigaste var att uppr\u00e4tth\u00e5lla den goda servicen och arbetstakten\u201d \u201dVi har l\u00e4nge diskuterat att supporten m\u00e5ste hitta nya l\u00f6sningar f\u00f6r att hantera den \u00f6kade belastningen p\u00e5 kundserviceen. Mitt fokus har hela tiden varit att vi ska prestera p\u00e5 den h\u00f6gsta niv\u00e5 vi kan inom kundserviceen. F\u00f6r att vi ska kunna uppr\u00e4tth\u00e5lla denna niv\u00e5 var&hellip;&nbsp;<a href=\"https:\/\/itx.no\/sv\/bikeshop\/\" rel=\"bookmark\">L\u00e4s mer &raquo;<span class=\"screen-reader-text\">Bikeshop<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","footnotes":""},"class_list":["post-21293","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Bikeshop - ITX - Skybasert kontaktsenterl\u00f8sning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itx.no\/sv\/bikeshop\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bikeshop\" \/>\n<meta property=\"og:description\" content=\"\u201dDet viktigaste var att uppr\u00e4tth\u00e5lla den goda servicen och arbetstakten\u201d \u201dVi har l\u00e4nge diskuterat att supporten m\u00e5ste hitta nya l\u00f6sningar f\u00f6r att hantera den \u00f6kade belastningen p\u00e5 kundserviceen. 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