{"id":21189,"date":"2026-09-17T20:51:16","date_gmt":"2026-09-17T18:51:16","guid":{"rendered":"https:\/\/itx.no\/kundcase\/dravia-as\/"},"modified":"2026-09-17T20:51:18","modified_gmt":"2026-09-17T18:51:18","slug":"dravia-as","status":"publish","type":"page","link":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/","title":{"rendered":"Dravia AS"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Dravia bytte system mitt i en fullst\u00e4ndig omprofilering<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Hur genomf\u00f6r man ett systembyte samtidigt som hela f\u00f6retaget genomg\u00e5r en fullst\u00e4ndig omprofilering? Faktorer som namnbyte, ny profil och ny struktur kan snabbt g\u00f6ra processen komplex. Dravia AS antog utmaningen och gick LIVE med ITX p\u00e5 en vecka.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tKontakta oss<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Om Dravia AS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Dravia AS<\/a> (tidigare Hastadklev) \u00e4r en renodlad sl\u00e4pvagnsbutik i Stj\u00f8rdal som levererar sl\u00e4pvagnar, reservdelar, tillbeh\u00f6r och service till b\u00e5de privat- och f\u00f6retagsmarknaden. Genom n\u00e4tbutiken dravia.no erbjuder de ett brett sortiment till kunder \u00f6ver hela Norge.<\/p>

Med en egen verkstad som \u00e4r godk\u00e4nd av Statens vegvesen och ett stort reservdelslager s\u00e4kerst\u00e4ller Dravia snabb leverans, korta v\u00e4ntetider och effektiva l\u00f6sningar f\u00f6r sina kunder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

En f\u00f6r\u00e4ndring p\u00e5 alla plan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

\u00d6verg\u00e5ngen fr\u00e5n Hastadklev till Dravia innebar mycket mer \u00e4n bara ett namnbyte. F\u00f6retaget befann sig mitt i en omfattande omst\u00e4llning som ber\u00f6rde hela organisationen, d\u00e4r b\u00e5de namnet och f\u00f6retagets koncept f\u00f6r\u00e4ndrades.<\/p>

Det innebar bland annat nya webbplatser, ny visuell profil, nya e-postdom\u00e4ner och en ny k\u00e4rnverksamhet. Samtidigt ville man inf\u00f6ra ett nytt CRM- och kundservicesystem f\u00f6r att f\u00e5 b\u00e4ttre kontroll \u00f6ver kunddialogen och uppf\u00f6ljningen.<\/p>

N\u00e4r flera s\u00e5dana f\u00f6r\u00e4ndringar sker parallellt \u00f6kar komplexiteten avsev\u00e4rt. M\u00e5nga inblandade parter, flera beroenden och behovet av samordning g\u00f6r att s\u00e5dana processer ofta drar ut p\u00e5 tiden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Ett helhetsperspektiv ledde till snabba framsteg<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

I st\u00e4llet f\u00f6r att dela upp f\u00f6r\u00e4ndringarna valde Dravia att samla allt i en enda l\u00f6sning. Genom ett n\u00e4ra samarbete, god samordning och direkt dialog med samarbetspartnerna hanterades processen som en helhet.<\/p>

Resultatet blev en snabb och effektiv implementering. Dravia AS gick LIVE med ITX efter bara en vecka.<\/p>

Det var inte heller n\u00e5gon enkel uppstart. De satsade p\u00e5 en fullst\u00e4ndig ITX Premium-l\u00f6sning och tog i bruk stora delar av funktionaliteten redan fr\u00e5n b\u00f6rjan, med planer p\u00e5 att aktivera \u00e4nnu mer fram\u00f6ver.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t
Jan Gunnar \u00d8deg\u00e5rd<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

B\u00e4ttre \u00f6verblick redan fr\u00e5n f\u00f6rsta dagen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Effekten l\u00e4t inte v\u00e4nta p\u00e5 sig. Redan kort efter uppstarten kunde Dravia konstatera att man hade b\u00e4ttre kontroll \u00f6ver kommunikationen och uppf\u00f6ljningen av kunderna.<\/p>

Dravias verkst\u00e4llande direkt\u00f6r s\u00e4ger:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t

\n\t\t\t\t\"Det var mycket som h\u00e4nde p\u00e5 en g\u00e5ng, men lyckligtvis har vi f\u00e5tt bra hj\u00e4lp av Nomi och inte minst av v\u00e5ra mycket engagerade medarbetare Jon Magnus Johansen och Trude Sundb\u00f8, s\u00e5 det h\u00e4r gick mycket snabbare och b\u00e4ttre \u00e4n v\u00e4ntat! Vi \u00e4r v\u00e4l ig\u00e5ng och ser redan stora f\u00f6rb\u00e4ttringar n\u00e4r det g\u00e4ller att f\u00e5 \u00f6verblick \u00f6ver all kommunikation och uppf\u00f6ljning av kunder. Nu ser vi fram emot att ta i bruk \u00e4nnu fler av de funktioner och m\u00f6jligheter som finns i ITX f\u00f6r att f\u00f6rb\u00e4ttra kundservicen.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tJan Gunnar \u00d8deg\u00e5rd<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Samarbete som ger resultat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

En viktig faktor f\u00f6r det snabba genomf\u00f6randet var ett gott samarbete och ett stort engagemang fr\u00e5n b\u00e5da parter. N\u00e4r interna resurser, systemleverant\u00f6ren och externa samarbetspartner arbetar n\u00e4ra tillsammans minskar friktionen och arbetet g\u00e5r snabbare.<\/p>

Detta bekr\u00e4ftas \u00e4ven av ITX:s Customer Success Manager:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t

\n\t\t\t\t\"Dravia \u00e4r ett tydligt bevis p\u00e5 min erfarenhet som CSM. N\u00e4r b\u00e5da parter \u00e4r engagerade g\u00e5r det snabbt fram\u00e5t b\u00e5de med implementeringen och f\u00f6rs\u00e4ljningsresultaten.\"\t\t\t<\/p>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\tNomi Otelie Esaiassen Bang Ros\u00f8<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

En stabil plattform f\u00f6r fortsatt tillv\u00e4xt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Med ett nytt namn, en ny profil och ett modernt CRM- och kundservicesystem p\u00e5 plats \u00e4r Dravia nu b\u00e4ttre rustat f\u00f6r fortsatt tillv\u00e4xt. F\u00f6retaget har f\u00e5tt en mer strukturerad arbetsdag, b\u00e4ttre \u00f6verblick \u00f6ver kunddialogen och ett system som st\u00f6djer vidare utveckling.<\/p>

Implementeringen markerar b\u00f6rjan p\u00e5 en ny fas, d\u00e4r f\u00f6retaget gradvis kommer att ta i bruk \u00e4nnu fler funktioner f\u00f6r att f\u00f6rb\u00e4ttra kundservicen och effektivisera interna processer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Kontakta oss p\u00e5 +46 8 557 600 70, skicka e-post till salg@itxuc.com<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Vi ser fram emot att h\u00f6ra fr\u00e5n dig!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Dravia bytte system mitt i en fullst\u00e4ndig omprofilering Hur genomf\u00f6r man ett systembyte samtidigt som hela f\u00f6retaget genomg\u00e5r en fullst\u00e4ndig omprofilering? Faktorer som namnbyte, ny profil och ny struktur kan snabbt g\u00f6ra processen komplex. Dravia AS antog utmaningen och gick LIVE med ITX p\u00e5 en vecka. Kontakta oss Om Dravia AS Dravia AS (tidigare Hastadklev)… L\u00e4s mer »Dravia AS<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"parent":19591,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-21189","page","type-page","status-publish","hentry"],"yoast_head":"\nDravia AS - ITX - Skybasert kontaktsenterl\u00f8sning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dravia AS\" \/>\n<meta property=\"og:description\" content=\"Dravia bytte system mitt i en fullst\u00e4ndig omprofilering Hur genomf\u00f6r man ett systembyte samtidigt som hela f\u00f6retaget genomg\u00e5r en fullst\u00e4ndig omprofilering? Faktorer som namnbyte, ny profil och ny struktur kan snabbt g\u00f6ra processen komplex. Dravia AS antog utmaningen och gick LIVE med ITX p\u00e5 en vecka. Kontakta oss Om Dravia AS Dravia AS (tidigare Hastadklev)… L\u00e4s mer »Dravia AS\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/\" \/>\n<meta property=\"og:site_name\" content=\"ITX - Skybasert kontaktsenterl\u00f8sning\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itxnorge\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-17T18:51:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/04\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/\",\"url\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/\",\"name\":\"Dravia AS - ITX - Skybasert kontaktsenterl\u00f8sning\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png\",\"datePublished\":\"2026-09-17T18:51:16+00:00\",\"dateModified\":\"2026-09-17T18:51:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/#primaryimage\",\"url\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png\",\"contentUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/dravia-as\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/itx.no\\\/sv\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kundcase\",\"item\":\"https:\\\/\\\/itx.no\\\/sv\\\/kundcase\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Dravia AS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#website\",\"url\":\"https:\\\/\\\/itx.no\\\/sv\\\/\",\"name\":\"ITX - Skybasert kontaktsenterl\u00f8sning\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/itx.no\\\/sv\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#organization\",\"name\":\"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning\",\"url\":\"https:\\\/\\\/itx.no\\\/sv\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/ITX_Positive_RGB_900.png\",\"contentUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/ITX_Positive_RGB_900.png\",\"width\":900,\"height\":900,\"caption\":\"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning\"},\"image\":{\"@id\":\"https:\\\/\\\/itx.no\\\/sv\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/itxnorge\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/itx-norge-as\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Dravia AS - ITX - Skybasert kontaktsenterl\u00f8sning","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/","og_locale":"sv_SE","og_type":"article","og_title":"Dravia AS","og_description":"Dravia bytte system mitt i en fullst\u00e4ndig omprofilering Hur genomf\u00f6r man ett systembyte samtidigt som hela f\u00f6retaget genomg\u00e5r en fullst\u00e4ndig omprofilering? Faktorer som namnbyte, ny profil och ny struktur kan snabbt g\u00f6ra processen komplex. Dravia AS antog utmaningen och gick LIVE med ITX p\u00e5 en vecka. Kontakta oss Om Dravia AS Dravia AS (tidigare Hastadklev)… L\u00e4s mer »Dravia AS","og_url":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/","og_site_name":"ITX - Skybasert kontaktsenterl\u00f8sning","article_publisher":"https:\/\/www.facebook.com\/itxnorge","article_modified_time":"2026-09-17T18:51:18+00:00","og_image":[{"url":"https:\/\/itx.no\/wp-content\/uploads\/2026\/04\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"4 minuter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/","url":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/","name":"Dravia AS - ITX - Skybasert kontaktsenterl\u00f8sning","isPartOf":{"@id":"https:\/\/itx.no\/sv\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/#primaryimage"},"image":{"@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/#primaryimage"},"thumbnailUrl":"https:\/\/itx.no\/wp-content\/uploads\/2026\/04\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png","datePublished":"2026-09-17T18:51:16+00:00","dateModified":"2026-09-17T18:51:18+00:00","breadcrumb":{"@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itx.no\/sv\/kundcase\/dravia-as\/"]}]},{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/#primaryimage","url":"https:\/\/itx.no\/wp-content\/uploads\/2026\/04\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png","contentUrl":"https:\/\/itx.no\/wp-content\/uploads\/2026\/04\/Logo-Tilhengersenter-gronn_DRAVIA-1024x197.png"},{"@type":"BreadcrumbList","@id":"https:\/\/itx.no\/sv\/kundcase\/dravia-as\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/itx.no\/sv\/"},{"@type":"ListItem","position":2,"name":"Kundcase","item":"https:\/\/itx.no\/sv\/kundcase\/"},{"@type":"ListItem","position":3,"name":"Dravia AS"}]},{"@type":"WebSite","@id":"https:\/\/itx.no\/sv\/#website","url":"https:\/\/itx.no\/sv\/","name":"ITX - Skybasert kontaktsenterl\u00f8sning","description":"","publisher":{"@id":"https:\/\/itx.no\/sv\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itx.no\/sv\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/itx.no\/sv\/#organization","name":"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning","url":"https:\/\/itx.no\/sv\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/itx.no\/sv\/#\/schema\/logo\/image\/","url":"https:\/\/itx.no\/wp-content\/uploads\/2021\/04\/ITX_Positive_RGB_900.png","contentUrl":"https:\/\/itx.no\/wp-content\/uploads\/2021\/04\/ITX_Positive_RGB_900.png","width":900,"height":900,"caption":"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning"},"image":{"@id":"https:\/\/itx.no\/sv\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/itxnorge","https:\/\/www.linkedin.com\/company\/itx-norge-as\/"]}]}},"_links":{"self":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/21189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/comments?post=21189"}],"version-history":[{"count":2,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/21189\/revisions"}],"predecessor-version":[{"id":21193,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/21189\/revisions\/21193"}],"up":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/19591"}],"wp:attachment":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/media?parent=21189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}