{"id":18115,"date":"2026-06-30T11:41:50","date_gmt":"2026-06-30T09:41:50","guid":{"rendered":"https:\/\/itx.no\/?page_id=18115"},"modified":"2026-07-02T10:12:43","modified_gmt":"2026-07-02T08:12:43","slug":"nimbus","status":"publish","type":"page","link":"https:\/\/itx.no\/sv\/kundecaser\/nimbus\/","title":{"rendered":"Nimbus"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18115\" class=\"elementor elementor-18115\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d58ea62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d58ea62\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-978314f\" data-id=\"978314f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9f8a22 elementor-widget elementor-widget-image\" data-id=\"d9f8a22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"820\" height=\"264\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png\" class=\"attachment-large size-large wp-image-15769\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png 820w, https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0-300x97.png 300w, https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0-768x247.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4411c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fe4411c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning: \u2013 Alt bare funker<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3a5d20 elementor-widget elementor-widget-spacer\" data-id=\"f3a5d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f12e94 elementor-widget elementor-widget-text-editor\" data-id=\"9f12e94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>N\u00e5r Nimbus h\u00e5ndterer kundeservice, kundeoppf\u00f8lging og kundeforvaltning p\u00e5 vegne av andre selskaper, m\u00e5 b\u00e5de mennesker, systemer og data spille sammen. Med ITX har Nimbus f\u00e5tt en kontaktsenterl\u00f8sning som samler telefoni, skriftlige henvendelser, kundedata, KPI-er, rapportering og AI-basert samtaleoppsummering i \u00e9n plattform.<\/p><p>For Nimbus handler ITX ikke bare om teknologi. Det handler om \u00e5 kunne levere profesjonell kundeservice hver dag, med full kontroll p\u00e5 oppdrag, svartider, historikk og kvalitet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf19e0 elementor-widget elementor-widget-button\" data-id=\"bdf19e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/itx.no\/kontaktoss\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontakt oss<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-794c29e\" data-id=\"794c29e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-febd0e3 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"febd0e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40b6ad6 elementor-widget elementor-widget-image\" data-id=\"40b6ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"960\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-768x960.jpg\" class=\"attachment-medium_large size-medium_large wp-image-18139\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-768x960.jpg 768w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-240x300.jpg 240w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-819x1024.jpg 819w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-1228x1536.jpg 1228w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-1638x2048.jpg 1638w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/DSC03986-cropped_1-scaled.jpg 2047w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-723b1e6 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"723b1e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4289a2a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4289a2a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-180b719\" data-id=\"180b719\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c76e5e elementor-widget elementor-widget-image\" data-id=\"9c76e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/nimbus-logo-bygning-1024x576.jpg\" class=\"attachment-large size-large wp-image-18155\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/nimbus-logo-bygning-1024x576.jpg 1024w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/nimbus-logo-bygning-300x169.jpg 300w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/nimbus-logo-bygning-768x432.jpg 768w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/nimbus-logo-bygning.jpg 1100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b10cbf9\" data-id=\"b10cbf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-291533d elementor-widget elementor-widget-heading\" data-id=\"291533d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Om Nimbus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e479d2f elementor-widget elementor-widget-text-editor\" data-id=\"e479d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.nimbus.no\/\">Nimbus<\/a> er et salgs-, forvaltnings- og outsourcingselskap med flere forretningsomr\u00e5der. Selskapet best\u00e5r blant annet av Nimbus Fiber, Nimbus Entrepren\u00f8r, Nimbus Utesalg og Nimbus sitt callsenter.<\/p><p>P\u00e5 callsenteret jobber Nimbus prim\u00e6rt med kundeservice og kundeforvaltning. Her behandler de henvendelser p\u00e5 vegne av selskaper som enten ikke har egne ressurser til kundeservice, eller som \u00f8nsker en profesjonell partner til \u00e5 h\u00e5ndtere kundedialogen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41ce89d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41ce89d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b32ee8\" data-id=\"8b32ee8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dd1ab3 elementor-widget elementor-widget-spacer\" data-id=\"9dd1ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfa828c elementor-widget elementor-widget-heading\" data-id=\"dfa828c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Utfordringen: Mange kunder, ulike behov og h\u00f8ye krav til kontroll<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f231bf1 elementor-widget elementor-widget-text-editor\" data-id=\"f231bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nimbus h\u00e5ndterer kundeservice og kundeforvaltning p\u00e5 vegne av flere ulike selskaper. Det betyr at hvert oppdrag kan ha egne behov, kanaler, svartider, rapporteringskrav og m\u00e5lepunkter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d65d9 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"a1d65d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abVi leverer jo kundeservicetjenester for veldig mange kunder, og alle disse kundene har jo egne systemer og ikke minst egne behov.\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f2b64 elementor-widget elementor-widget-text-editor\" data-id=\"d3f2b64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus er det derfor avgj\u00f8rende \u00e5 kunne tilpasse leveransen fra kunde til kunde, uten at arbeidshverdagen blir fragmentert. Agentene m\u00e5 kunne jobbe effektivt p\u00e5 tvers av b\u00e5de telefoni og skriftlige henvendelser, samtidig som historikk, oppf\u00f8lging og kvalitet ivaretas.<\/p><p>Utfordringen handler derfor ikke bare om \u00e5 h\u00e5ndtere mange henvendelser. Den handler om \u00e5 levere strukturert, m\u00e5lbart og profesjonelt p\u00e5 vegne av mange ulike kunder uten \u00e5 miste oversikten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-173d853 elementor-widget elementor-widget-spacer\" data-id=\"173d853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f67e3 elementor-widget elementor-widget-heading\" data-id=\"27f67e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u00f8sningen: En kontaktsenterl\u00f8sning for telefoni, kundedialog og styringsdata<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a475d1b elementor-widget elementor-widget-text-editor\" data-id=\"a475d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nimbus bruker ITX som sin telefonil\u00f8sning og som hovedsystem for innkommende og utg\u00e5ende skriftlige henvendelser. Slik f\u00e5r agentene \u00e9n samlet <a href=\"https:\/\/itx.no\/produkt\/\">kontaktsenterl\u00f8sning<\/a> for kundedialog, uavhengig av kanal og oppdrag.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d65c0d9 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"d65c0d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abFor oss s\u00e5 er vel ITX kjernen i alt det vi gj\u00f8r i hverdagen. Uten ITX kan vi ikke besvare henvendelsene som vi f\u00e5r inn, b\u00e5de skriftlig og p\u00e5 telefon.\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85a8f03 elementor-widget elementor-widget-text-editor\" data-id=\"85a8f03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus fungerer ITX som mer enn et kundeservicesystem. Verdien ligger i at ITX kan tilpasses ulike kundeleveranser. For noen oppdrag er <a href=\"https:\/\/itx.no\/integrasjoner\/\">ITX integrert<\/a> med Nimbus sitt eget CRM-system via API, slik at relevant kundedata vises automatisk n\u00e5r telefonen ringer. For andre oppdrag kan Nimbus bygge kundekort og oppdrag direkte i ITX.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe7d91a elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"fe7d91a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abN\u00e5r kunden ringer inn, s\u00e5 popper kundebildet opp i v\u00e5rt CRM-system. Men vi har ogs\u00e5 kunder hvor vi har laget kundekort og oppdrag i selve ITX. S\u00e5 her klarer vi \u00e5 ivareta alle kunders behov.\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8912829 elementor-widget elementor-widget-text-editor\" data-id=\"8912829\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>P\u00e5 den m\u00e5ten kan Nimbus m\u00f8te ulike kundebehov i samme kontaktsenterl\u00f8sning. ITX gir fleksibiliteten de trenger for \u00e5 tilpasse arbeidsflyten per oppdrag, samtidig som agentene beholder oversikt over historikk, kundedata og videre oppf\u00f8lging.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d9740 elementor-widget elementor-widget-image\" data-id=\"f8d9740\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300-1024x558.png\" class=\"attachment-large size-large wp-image-18211\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300-1024x558.png 1024w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300-300x163.png 300w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300-768x418.png 768w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300-1536x837.png 1536w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101300.png 1828w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4948cc0 elementor-widget elementor-widget-spacer\" data-id=\"4948cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa0708 elementor-widget elementor-widget-heading\" data-id=\"2aa0708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Full kontroll p\u00e5 kundeservice med dashboard, k\u00f8statistikk og KPI-er<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a1664d elementor-widget elementor-widget-text-editor\" data-id=\"1a1664d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En av funksjonene Arman Agri bruker mest aktivt, er dashboardet i ITX. Her f\u00e5r han oversikt over b\u00e5de oppdragsniv\u00e5 og agentniv\u00e5.<\/p><p>Dashboardet viser hvordan hvert oppdrag ligger an, hvilke KPI-er som er ivaretatt, hvordan k\u00f8ene utvikler seg og hvordan agentene presterer i det daglige. Det gj\u00f8r det enklere \u00e5 styre driften, f\u00f8lge opp medarbeidere og dokumentere kvalitet overfor kundene.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3533cb elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"e3533cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abVi har jo dashboard, vi har k\u00f8statistikk, vi har full kontroll over den dataen som vi f\u00e5r inn og jobber med hver dag gjennom ITX.\u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9705857 elementor-widget elementor-widget-text-editor\" data-id=\"9705857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus er dette s\u00e6rlig viktig fordi ulike kunder kan ha ulike krav. \u00c9n kunde kan ha krav til en bestemt svartid, mens en annen kan m\u00e5les p\u00e5 andre parametere. I ITX kan Nimbus tilpasse KPI-er per kunde og per linje.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e86d48b elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"e86d48b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abDen featuren som jeg drar mest nytte av i hverdagen er dashboardet. Jeg klarer \u00e5 se perspektivet til kunden i henhold til oppdraget, men jeg klarer ogs\u00e5 i samme dashboard \u00e5 se hvordan agentene leverer. Da har jeg samlet alt p\u00e5 ett sted.\u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\"><span style=\"font-size: 15.3px\">Arman Agri, kundesenterleder i Nimbus<\/span><span style=\"font-size: 15.3px\"><\/span><\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3beeb91 elementor-widget elementor-widget-spacer\" data-id=\"3beeb91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-beb3731 elementor-widget elementor-widget-heading\" data-id=\"beb3731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bedre arbeidshverdag for agentene<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5517adc elementor-widget elementor-widget-text-editor\" data-id=\"5517adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ITX gir ikke bare ledelsen bedre styring. L\u00f8sningen gj\u00f8r ogs\u00e5 arbeidshverdagen mer strukturert for agentene.<\/p><p>N\u00e5r henvendelser, statuser og kategorier ligger samlet, blir det enklere \u00e5 f\u00e5 oversikt, prioritere riktig og f\u00f8lge opp saker. For agentene betyr det mindre manuelt arbeid, f\u00e6rre ting \u00e5 huske p\u00e5 og en mer effektiv hverdag.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d85e8ab elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"d85e8ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abUten et slikt oppsett hadde mer tid g\u00e5tt, jeg hadde v\u00e6rt mindre effektiv, og jeg hadde fort glemt praktiske ting. Med ITX er det mye mer strukturert, mye enklere \u00e5 planlegge og mye enklere \u00e5 f\u00e5 oversikt med en gang jeg kommer p\u00e5 jobb.\u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Emilie Bi\u00f8rn, Senior salgsr\u00e5dgiver<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19c735d elementor-widget elementor-widget-image\" data-id=\"19c735d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"574\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442-1024x574.png\" class=\"attachment-large size-large wp-image-18207\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442-1024x574.png 1024w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442-300x168.png 300w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442-768x430.png 768w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442-1536x861.png 1536w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-30-101442.png 1827w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Emilie Bi\u00f8rn<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5f0c64 elementor-widget elementor-widget-spacer\" data-id=\"d5f0c64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2690f elementor-widget elementor-widget-heading\" data-id=\"eb2690f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Samtaleoppsummering med AI gir mindre etterarbeid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92def5a elementor-widget elementor-widget-text-editor\" data-id=\"92def5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nimbus trekker ogs\u00e5 frem <a href=\"https:\/\/itx.no\/samtaleoppsummering\/\">AI-basert samtaleoppsummering<\/a> som en viktig funksjon i ITX. Med transkripsjon og automatisk oppsummering slipper agentene \u00e5 bruke like mye tid p\u00e5 manuell loggf\u00f8ring etter hver samtale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df7b8b0 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"df7b8b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abHverdagen v\u00e5r n\u00e5 best\u00e5r i at v\u00e5re agenter slipper \u00e5 loggf\u00f8re hver eneste samtale. Det er egentlig bare copy paste, og det er s\u00e5nne ting vi setter veldig pris p\u00e5.\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a90a5c elementor-widget elementor-widget-text-editor\" data-id=\"6a90a5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus betyr dette mindre etterarbeid, mer effektiv saksbehandling og bedre dokumentasjon av kundedialogen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da146b8 elementor-widget elementor-widget-spacer\" data-id=\"da146b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9256884 elementor-widget elementor-widget-heading\" data-id=\"9256884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Samarbeidet: Mer enn en leverand\u00f8r<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bff8b52 elementor-widget elementor-widget-text-editor\" data-id=\"bff8b52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nimbus har brukt ITX siden 2014. Over tid har samarbeidet utviklet seg til mer enn et tradisjonelt kunde- og leverand\u00f8rforhold.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-857b932 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"857b932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abSamarbeidet med ITX er, hvis jeg skal bruke et veldig hardt ord, eksepsjonelt. ITX blir ikke bare en leverand\u00f8r for oss, men egentlig et naturlig ledd i alt det vi driver med.\u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd980c1 elementor-widget elementor-widget-text-editor\" data-id=\"bd980c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus er det menneskene bak l\u00f8sningen som skiller ITX ut. Arman sammenligner det med forskjellen p\u00e5 to butikker som selger samme produkt: Det er menneskene og opplevelsen som avgj\u00f8r hvor man g\u00e5r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1522819 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"1522819\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abDet er menneskene som st\u00e5r bak systemet og er tilgjengelig for deg hele tiden, er proaktive, kjenner til behovet ditt, kjenner til kundene som vi jobber med hver dag og er i forkant.\u00bb \t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaf8118 elementor-widget elementor-widget-text-editor\" data-id=\"eaf8118\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For Nimbus betyr dette at ITX ikke bare leverer en kontaktsenterl\u00f8sning. De leverer ogs\u00e5 trygghet, tilgjengelighet og videreutvikling i takt med behovene som oppst\u00e5r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6230feb elementor-widget elementor-widget-image\" data-id=\"6230feb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"571\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/arman-talking-1-1024x571.jpg\" class=\"attachment-large size-large wp-image-18219\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/arman-talking-1-1024x571.jpg 1024w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/arman-talking-1-300x167.jpg 300w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/arman-talking-1-768x428.jpg 768w, https:\/\/itx.no\/wp-content\/uploads\/2026\/06\/arman-talking-1.jpg 1100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Arman Agri<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-359e2ae elementor-widget elementor-widget-spacer\" data-id=\"359e2ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccbb8b3 elementor-widget elementor-widget-heading\" data-id=\"ccbb8b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resultater: Struktur, innsikt og stabil drift<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9719d43 elementor-widget elementor-widget-text-editor\" data-id=\"9719d43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Med ITX har Nimbus f\u00e5tt en l\u00f8sning som gir kontroll p\u00e5 b\u00e5de daglig drift og langsiktig kvalitet. Plattformen gir struktur i kundehenvendelser, innsikt i KPI-er, bedre oversikt for agentene og enklere rapportering til kundene.<\/p><p>Resultatene er s\u00e6rlig tydelige p\u00e5 fire omr\u00e5der:<\/p><ul><li style=\"list-style-type: none;\"><ul><li>Nimbus kan h\u00e5ndtere telefoni og skriftlige henvendelser i \u00e9n samlet kontaktsenterl\u00f8sning.<\/li><li>Lederne f\u00e5r oversikt over k\u00f8er, KPI-er, oppdrag og agentprestasjon.<\/li><li>Agentene f\u00e5r en mer strukturert og effektiv arbeidshverdag.<\/li><li>Nye kunder f\u00e5r trygghet gjennom dokumenterbare prosesser og profesjonell rapportering.<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p>Kort oppsummert gir ITX Nimbus \u00e9n samlet l\u00f8sning for kundeservice, rapportering og oppf\u00f8lging, p\u00e5 tvers av kunder, kanaler og oppdrag.<\/p><p>Samtidig peker Nimbus p\u00e5 stabiliteten som en av de viktigste verdiene. N\u00e5r systemet fungerer, tallene er tilgjengelige og menneskene bak l\u00f8sningen er lette \u00e5 f\u00e5 tak i, blir det en del av hverdagen man nesten tar for gitt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-710cb53 elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"710cb53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u00abDet er litt det jeg vil trekke fram med ITX: Alt bare funker. Det er s\u00e5 lett \u00e5 ta det for gitt. Man glemmer rett og slett hvor bra det er. Man blir litt blind p\u00e5 at alt funker.\u00bb\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Arman Agri, kundesenterleder i Nimbus<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6121c04 elementor-widget elementor-widget-spacer\" data-id=\"6121c04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69a4797 elementor-widget elementor-widget-heading\" data-id=\"69a4797\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Oppsummering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4d59c4 elementor-widget elementor-widget-text-editor\" data-id=\"a4d59c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nimbus har brukt ITX som en sentral del av kundeservicedriften siden 2014. I dag er l\u00f8sningen kjernen i hvordan Nimbus h\u00e5ndterer telefoni, skriftlige henvendelser, KPI-er, rapportering, agentoppf\u00f8lging og kundedialog p\u00e5 vegne av sine kunder.<\/p><p>Med ITX har Nimbus f\u00e5tt en kontaktsenterl\u00f8sning som gir struktur, fleksibilitet og full kontroll i en kompleks arbeidshverdag. Samtidig har samarbeidet utviklet seg til et tett partnerskap, der teknologi, mennesker og proaktiv utvikling henger sammen.<\/p><p>For Nimbus handler verdien av ITX kort sagt om dette: De kan levere profesjonell kundeservice p\u00e5 vegne av andre, med trygghet, oversikt og et system som bare fungerer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-878ea11 elementor-widget elementor-widget-spacer\" data-id=\"878ea11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49afc70 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49afc70\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dbccce0\" data-id=\"dbccce0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ec21d9 elementor-widget elementor-widget-heading\" data-id=\"5ec21d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Send oss en melding for en uforpliktende prat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad7d665 elementor-widget elementor-widget-text-editor\" data-id=\"ad7d665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi ser frem til \u00e5 h\u00f8re fra deg!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-432bcb6\" data-id=\"432bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10ed5ff elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"10ed5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-type=\"itx-schema-container\" data-emsc-id=\"97\" data-corp-id=\"13\" data-hash=\"0bf8caead772ab70990345183767f8c4\"><\/div>\n<script id=\"itx-schema-plugin\" charset=\"utf-8\" async src=\"https:\/\/services.itxuc.com\/plugins\/schema-plugin.js?ccntrl=6\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning: \u2013 Alt bare funker N\u00e5r Nimbus h\u00e5ndterer kundeservice, kundeoppf\u00f8lging og kundeforvaltning p\u00e5 vegne av andre selskaper, m\u00e5 b\u00e5de mennesker, systemer og data spille sammen. Med ITX har Nimbus f\u00e5tt en kontaktsenterl\u00f8sning som samler telefoni, skriftlige henvendelser, kundedata, KPI-er, rapportering og AI-basert samtaleoppsummering i \u00e9n plattform. For Nimbus handler ITX&hellip;&nbsp;<a href=\"https:\/\/itx.no\/sv\/kundecaser\/nimbus\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Nimbus<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"parent":1245,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-18115","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning | Kundecase<\/title>\n<meta name=\"description\" content=\"Se hvordan Nimbus bruker ITX som kontaktsenterl\u00f8sning for kundeservice, kundedialog, KPI-rapportering og AI-basert samtaleoppsummering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itx.no\/kundecaser\/nimbus\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u2013 Alt bare funker: Nimbus om samarbeidet med ITX\" \/>\n<meta property=\"og:description\" content=\"Nimbus bruker ITX som kjernen i kundeservicen. Se hvordan l\u00f8sningen gir bedre oversikt, struktur, rapportering og en enklere arbeidshverdag for agentene.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itx.no\/kundecaser\/nimbus\/\" \/>\n<meta property=\"og:site_name\" content=\"ITX - Skybasert kontaktsenterl\u00f8sning\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itxnorge\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-02T08:12:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png\" \/>\n\t<meta property=\"og:image:width\" content=\"820\" \/>\n\t<meta property=\"og:image:height\" content=\"264\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Nimbus\" \/>\n<meta name=\"twitter:label1\" content=\"Ber\u00e4knad l\u00e4stid\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/\"},\"author\":{\"name\":\"Andrine Askjem\",\"@id\":\"https:\\\/\\\/itx.no\\\/#\\\/schema\\\/person\\\/5aae4b737a92900204c629017ec0f630\"},\"headline\":\"Nimbus\",\"datePublished\":\"2026-06-30T09:41:50+00:00\",\"dateModified\":\"2026-07-02T08:12:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/\"},\"wordCount\":1374,\"publisher\":{\"@id\":\"https:\\\/\\\/itx.no\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/Nimbus_Direct_idEbXrOb6i_0.png\",\"inLanguage\":\"sv-SE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/\",\"url\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/\",\"name\":\"Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning | Kundecase\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/itx.no\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/Nimbus_Direct_idEbXrOb6i_0.png\",\"datePublished\":\"2026-06-30T09:41:50+00:00\",\"dateModified\":\"2026-07-02T08:12:43+00:00\",\"description\":\"Se hvordan Nimbus bruker ITX som kontaktsenterl\u00f8sning for kundeservice, kundedialog, KPI-rapportering og AI-basert samtaleoppsummering.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#breadcrumb\"},\"inLanguage\":\"sv-SE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#primaryimage\",\"url\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/Nimbus_Direct_idEbXrOb6i_0.png\",\"contentUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/Nimbus_Direct_idEbXrOb6i_0.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/nimbus\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/itx.no\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kundecaser\",\"item\":\"https:\\\/\\\/itx.no\\\/kundecaser\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Nimbus\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/itx.no\\\/#website\",\"url\":\"https:\\\/\\\/itx.no\\\/\",\"name\":\"ITX - Skybasert kontaktsenterl\u00f8sning\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/itx.no\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/itx.no\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sv-SE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/itx.no\\\/#organization\",\"name\":\"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning\",\"url\":\"https:\\\/\\\/itx.no\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/itx.no\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/ITX_Positive_RGB_900_smal.png\",\"contentUrl\":\"https:\\\/\\\/itx.no\\\/wp-content\\\/uploads\\\/2021\\\/04\\\/ITX_Positive_RGB_900_smal.png\",\"width\":899,\"height\":362,\"caption\":\"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning\"},\"image\":{\"@id\":\"https:\\\/\\\/itx.no\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/itxnorge\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/itx-norge-as\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/itx.no\\\/#\\\/schema\\\/person\\\/5aae4b737a92900204c629017ec0f630\",\"name\":\"Andrine Askjem\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sv-SE\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g\",\"caption\":\"Andrine Askjem\"},\"sameAs\":[\"http:\\\/\\\/itx.no\"],\"url\":\"https:\\\/\\\/itx.no\\\/sv\\\/author\\\/aaitx-no\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning | Kundecase","description":"Se hvordan Nimbus bruker ITX som kontaktsenterl\u00f8sning for kundeservice, kundedialog, KPI-rapportering og AI-basert samtaleoppsummering.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itx.no\/kundecaser\/nimbus\/","og_locale":"sv_SE","og_type":"article","og_title":"\u2013 Alt bare funker: Nimbus om samarbeidet med ITX","og_description":"Nimbus bruker ITX som kjernen i kundeservicen. Se hvordan l\u00f8sningen gir bedre oversikt, struktur, rapportering og en enklere arbeidshverdag for agentene.","og_url":"https:\/\/itx.no\/kundecaser\/nimbus\/","og_site_name":"ITX - Skybasert kontaktsenterl\u00f8sning","article_publisher":"https:\/\/www.facebook.com\/itxnorge","article_modified_time":"2026-07-02T08:12:43+00:00","og_image":[{"width":820,"height":264,"url":"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_title":"Nimbus","twitter_misc":{"Ber\u00e4knad l\u00e4stid":"7 minuter"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#article","isPartOf":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/"},"author":{"name":"Andrine Askjem","@id":"https:\/\/itx.no\/#\/schema\/person\/5aae4b737a92900204c629017ec0f630"},"headline":"Nimbus","datePublished":"2026-06-30T09:41:50+00:00","dateModified":"2026-07-02T08:12:43+00:00","mainEntityOfPage":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/"},"wordCount":1374,"publisher":{"@id":"https:\/\/itx.no\/#organization"},"image":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#primaryimage"},"thumbnailUrl":"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png","inLanguage":"sv-SE"},{"@type":"WebPage","@id":"https:\/\/itx.no\/kundecaser\/nimbus\/","url":"https:\/\/itx.no\/kundecaser\/nimbus\/","name":"Slik bruker Nimbus ITX som kontaktsenterl\u00f8sning | Kundecase","isPartOf":{"@id":"https:\/\/itx.no\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#primaryimage"},"image":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#primaryimage"},"thumbnailUrl":"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png","datePublished":"2026-06-30T09:41:50+00:00","dateModified":"2026-07-02T08:12:43+00:00","description":"Se hvordan Nimbus bruker ITX som kontaktsenterl\u00f8sning for kundeservice, kundedialog, KPI-rapportering og AI-basert samtaleoppsummering.","breadcrumb":{"@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#breadcrumb"},"inLanguage":"sv-SE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itx.no\/kundecaser\/nimbus\/"]}]},{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#primaryimage","url":"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png","contentUrl":"https:\/\/itx.no\/wp-content\/uploads\/2026\/05\/Nimbus_Direct_idEbXrOb6i_0.png"},{"@type":"BreadcrumbList","@id":"https:\/\/itx.no\/kundecaser\/nimbus\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/itx.no\/"},{"@type":"ListItem","position":2,"name":"Kundecaser","item":"https:\/\/itx.no\/kundecaser\/"},{"@type":"ListItem","position":3,"name":"Nimbus"}]},{"@type":"WebSite","@id":"https:\/\/itx.no\/#website","url":"https:\/\/itx.no\/","name":"ITX - Skybasert kontaktsenterl\u00f8sning","description":"","publisher":{"@id":"https:\/\/itx.no\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itx.no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sv-SE"},{"@type":"Organization","@id":"https:\/\/itx.no\/#organization","name":"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning","url":"https:\/\/itx.no\/","logo":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/itx.no\/#\/schema\/logo\/image\/","url":"https:\/\/itx.no\/wp-content\/uploads\/2021\/04\/ITX_Positive_RGB_900_smal.png","contentUrl":"https:\/\/itx.no\/wp-content\/uploads\/2021\/04\/ITX_Positive_RGB_900_smal.png","width":899,"height":362,"caption":"ITX - Leverand\u00f8r av skybasert kontaktsenterl\u00f8sning"},"image":{"@id":"https:\/\/itx.no\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/itxnorge","https:\/\/www.linkedin.com\/company\/itx-norge-as\/"]},{"@type":"Person","@id":"https:\/\/itx.no\/#\/schema\/person\/5aae4b737a92900204c629017ec0f630","name":"Andrine Askjem","image":{"@type":"ImageObject","inLanguage":"sv-SE","@id":"https:\/\/secure.gravatar.com\/avatar\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a3dca32446d4c65bb0cce6358a955dd3beb2ae7a37b4cb07f2196278e4aa87e8?s=96&d=mm&r=g","caption":"Andrine Askjem"},"sameAs":["http:\/\/itx.no"],"url":"https:\/\/itx.no\/sv\/author\/aaitx-no\/"}]}},"_links":{"self":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/18115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/comments?post=18115"}],"version-history":[{"count":64,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/18115\/revisions"}],"predecessor-version":[{"id":18329,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/18115\/revisions\/18329"}],"up":[{"embeddable":true,"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/pages\/1245"}],"wp:attachment":[{"href":"https:\/\/itx.no\/sv\/wp-json\/wp\/v2\/media?parent=18115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}