{"id":10053,"date":"2025-09-10T13:46:40","date_gmt":"2025-09-10T11:46:40","guid":{"rendered":"https:\/\/itx.no\/?page_id=10053"},"modified":"2025-09-18T09:43:49","modified_gmt":"2025-09-18T07:43:49","slug":"klubben","status":"publish","type":"page","link":"https:\/\/itx.no\/sv\/kundecaser\/klubben\/","title":{"rendered":"Klubben"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10053\" class=\"elementor elementor-10053\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d58ea62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d58ea62\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-978314f\" data-id=\"978314f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9f8a22 elementor-widget elementor-widget-image\" data-id=\"d9f8a22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"251\" height=\"51\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Klubben.no_logo-e1757402771663.png\" class=\"attachment-large size-large wp-image-10059\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4411c elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fe4411c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Slik fikk Klubben.no bedre kontroll og flyt i kundedialogen med ITX <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3a5d20 elementor-widget elementor-widget-spacer\" data-id=\"f3a5d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f12e94 elementor-widget elementor-widget-text-editor\" data-id=\"9f12e94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"798\" data-end=\"1299\">Med over 20 000 produkter og kunder i fire forskjellige land hadde Klubben.no behov for bedre rutiner og systemer for oppf\u00f8lging. Tidligere ble mange henvendelser h\u00e5ndtert manuelt, ofte uten oversikt over hvem som hadde ansvar. ITX bidrar til \u00e5 samle all kommunikasjon p\u00e5 ett sted, slik at sakene h\u00e5ndteres mer effektivt og driften forblir stabil, ogs\u00e5 n\u00e5r ansatte har ferie eller er frav\u00e6rende. Dette gir en mer forutsigbar arbeidshverdag og sikrer at ingen kunder faller mellom stolene.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf19e0 elementor-widget elementor-widget-button\" data-id=\"bdf19e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/itx.no\/kontaktoss\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kontakt oss<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-794c29e\" data-id=\"794c29e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-febd0e3 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"febd0e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b3f035 elementor-widget elementor-widget-image\" data-id=\"9b3f035\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"948\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Employees_klubben_Norway_KLB_06347_Photo_Elise_Hellem__Ratvik-e1757504737608-1024x948.webp\" class=\"attachment-large size-large wp-image-10345\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Employees_klubben_Norway_KLB_06347_Photo_Elise_Hellem__Ratvik-e1757504737608-1024x948.webp 1024w, https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Employees_klubben_Norway_KLB_06347_Photo_Elise_Hellem__Ratvik-e1757504737608-300x278.webp 300w, https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Employees_klubben_Norway_KLB_06347_Photo_Elise_Hellem__Ratvik-e1757504737608-768x711.webp 768w, https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/Employees_klubben_Norway_KLB_06347_Photo_Elise_Hellem__Ratvik-e1757504737608.webp 1454w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-723b1e6 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"723b1e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4289a2a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4289a2a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-180b719\" data-id=\"180b719\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c76e5e elementor-widget elementor-widget-image\" data-id=\"9c76e5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/klubben1.no_.jpg\" class=\"attachment-large size-large wp-image-10073\" alt=\"\" srcset=\"https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/klubben1.no_.jpg 600w, https:\/\/itx.no\/wp-content\/uploads\/2025\/09\/klubben1.no_-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b10cbf9\" data-id=\"b10cbf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-291533d elementor-widget elementor-widget-heading\" data-id=\"291533d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Om Klubben.no<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e479d2f elementor-widget elementor-widget-text-editor\" data-id=\"e479d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.klubben.no\/\"><span style=\"text-decoration: underline;\">Klubben AS<\/span><\/a> <span style=\"font-weight: 400;\">er en av Norges ledende leverand\u00f8rer av utstyr til sv\u00f8mming, idrett, fysisk l\u00e6ring og aktivitet. Selskapet har r\u00f8tter i sv\u00f8mmemilj\u00f8et, men leverer i dag til hele bredden: Skoler, sv\u00f8mmehaller, idrettslag og privatpersoner. Sortimentet dekker alt fra livredningsb\u00f8yer og adgangssystemer til fotballm\u00e5l og bordtennisbord, og inkluderer blant annet, ogs\u00e5 l\u00f8sninger for aktiv l\u00e6ring og <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.klubben.no\/tips\/aktivitetstips-for-%C3%A5-f%C3%A5-barn-i-aktivitet\">morsomme aktiviteter for barn og unge<\/a>.<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41ce89d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41ce89d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b32ee8\" data-id=\"8b32ee8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dd1ab3 elementor-widget elementor-widget-spacer\" data-id=\"9dd1ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-937e08a elementor-widget elementor-widget-text-editor\" data-id=\"937e08a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Klubben AS har vokst fra en liten familiebedrift p\u00e5 Flisa til \u00e5 bli en solid netthandelsakt\u00f8r med over 150 millioner i omsetning, 45 ansatte og kunder i Norge, Sverige, Finland og Polen. Med et sortiment p\u00e5 mer enn 20 000 produkter kreves det gode systemer for \u00e5 holde oversikt og sikre flyt i hverdagen.<\/span><\/p><p><span style=\"font-weight: 400;\">Kundene er alt fra sv\u00f8mmehaller og skoler til idrettslag, bedrifter, s\u00e6rforbund og privatpersoner. Felles for de alle er behovet for rask og presis oppf\u00f8lging, enten det gjelder <a href=\"https:\/\/www.klubben.no\/sv%C3%B8mmeanlegg-og-idrettsanlegg\/sv%C3%B8mmeanlegg\"><u>sv\u00f8mmehallsutstyr<\/u><\/a>, idrettsprodukter eller aktivitetsl\u00f8sninger.<\/span><\/p><p><span style=\"font-weight: 400;\">For \u00e5 h\u00e5ndtere dette mangfoldet kreves b\u00e5de struktur og oversikt. F\u00f8r Klubben tok i bruk ITX, var dette en stor utfordring.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f2cb4f elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"6f2cb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tVi lette ikke etter enda et nytt system. Vi lette etter et system som kunne forenkle. Ett sted \u00e5 samle det vi trengte for \u00e5 jobbe bedre \u2013 og det fikk vi med ITX.\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Aleksander Haugen, systemadministrator hos Klubben.<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b02b168 elementor-widget elementor-widget-spacer\" data-id=\"b02b168\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfa828c elementor-widget elementor-widget-heading\" data-id=\"dfa828c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fra manuelle rutiner til \u00e9n samlet flate<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f231bf1 elementor-widget elementor-widget-text-editor\" data-id=\"f231bf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tidligere ble kundehenvendelser h\u00e5ndtert via Outlook. E-poster ble videresendt til fellesmapper eller enkeltpersoner, og det var ofte uklart hvem som hadde tatt ansvar. Telefonen var ikke integrert i noen systemer, og det fantes verken historikk eller oversikt.<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 Vi hadde mange ledd og f\u00e5 felles rutiner. N\u00e5r en sak f\u00f8rst ble liggende eller forsvant i mengden, var det vanskelig \u00e5 hente den inn igjen, sier Inga Skulstad, teamleder for kundesenteret.<\/span><\/p><p><span style=\"font-weight: 400;\">Med ITX ble alle henvendelser \u2013 uansett kanal \u2013 loggf\u00f8rt i ett og samme system. Hver sak f\u00e5r en tydelig ansvarslinje, og flere ansatte kan f\u00f8lge opp samme kunde. Det gir bedre flyt internt, og en helt annen trygghet for kunden.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-173d853 elementor-widget elementor-widget-spacer\" data-id=\"173d853\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f67e3 elementor-widget elementor-widget-heading\" data-id=\"27f67e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Stabil drift ogs\u00e5 ved frav\u00e6r<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a475d1b elementor-widget elementor-widget-text-editor\" data-id=\"a475d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">N\u00e5r ansatte har ferie eller er borte, er det ingen risiko for at saker stopper opp. Alt ligger dokumentert i ITX, og kollegaer kan g\u00e5 inn og overta saken med full innsikt i tidligere dialog.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f51622b elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"f51622b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tN\u00e5 kan hvem som helst f\u00f8lge opp en kollegas saker uten at kunden m\u00e5 starte p\u00e5 nytt, eller bli sendt i loop mellom selgere og kundeservice\t\t\t<\/p>\n\t\t\t\t\t\t\t<div class=\"e-q-footer\">\n\t\t\t\t\t\t\t\t\t\t\t<cite class=\"elementor-blockquote__author\">Simen Myrvang, KAM for Salg Vann.<\/cite>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f6c13 elementor-widget elementor-widget-spacer\" data-id=\"f3f6c13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db76676 elementor-widget elementor-widget-heading\" data-id=\"db76676\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Full integrasjon med MultiCase<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b869d4 elementor-widget elementor-widget-text-editor\" data-id=\"7b869d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Klubben har brukt MultiCase i snart to ti\u00e5r, og den tette integrasjonen med ITX var avgj\u00f8rende i valget av nytt system. I dag kan saksbehandlere se kj\u00f8pshistorikk, kontaktpunkter og kundedata direkte i ITX-flaten, uten \u00e5 bytte system.<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 N\u00e5r du har 20<\/span><span style=\"font-weight: 400;\">\u202f<\/span><span style=\"font-weight: 400;\">000 produkter og kunder i fire land, sier det seg selv at du er avhengig av struktur og sammenheng. At ITX og MultiCase spiller s\u00e5 godt sammen har gjort hverdagen mye enklere, sier Haugen.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4948cc0 elementor-widget elementor-widget-spacer\" data-id=\"4948cc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aa0708 elementor-widget elementor-widget-heading\" data-id=\"2aa0708\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Innsikt som forbedrer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a1664d elementor-widget elementor-widget-text-editor\" data-id=\"1a1664d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Systemet gir ogs\u00e5 verdifull innsikt i arbeidsflyten: Svartider, belastning, sakstyper og utvikling over tid. Det gir Klubben bedre mulighet til \u00e5 fordele ressurser og fange opp endringer i behov \u2013 enten det gjelder treningsutstyr, baller eller ettersp\u00f8rsel etter vannrutsjebaner og stupebrett til sv\u00f8mmehaller.<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 Vi har f\u00e5tt et bedre beslutningsgrunnlag. Vi ser hva som fungerer, hvor trykket ligger, og hvor vi kan forbedre oss, forteller Haugen.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b82008c elementor-widget elementor-widget-spacer\" data-id=\"b82008c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82739b4 elementor-widget elementor-widget-heading\" data-id=\"82739b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Et system som skalerer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-554508a elementor-widget elementor-widget-text-editor\" data-id=\"554508a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Med nytt hovedkontor og logistikksenter p\u00e5 plass og en fem\u00e5rsplan som inneb\u00e6rer m\u00e5l om \u00e5 doble omsetningen, er det avgj\u00f8rende med systemer som vokser med organisasjonen.<\/span><\/p><p><span style=\"font-weight: 400;\">\u2013 ITX har gjort hverdagen enklere og mer forutsigbar. N\u00e5r b\u00e5de kunde og kollega opplever at ting henger sammen, vet vi at vi har valgt riktig system, avslutter Haugen.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-878ea11 elementor-widget elementor-widget-spacer\" data-id=\"878ea11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49afc70 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"49afc70\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dbccce0\" data-id=\"dbccce0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ec21d9 elementor-widget elementor-widget-heading\" data-id=\"5ec21d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Send oss en melding for en uforpliktende prat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad7d665 elementor-widget elementor-widget-text-editor\" data-id=\"ad7d665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vi ser frem til \u00e5 h\u00f8re fra deg!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-432bcb6\" data-id=\"432bcb6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10ed5ff elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"10ed5ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-type=\"itx-schema-container\" data-emsc-id=\"97\" data-corp-id=\"13\" data-hash=\"0bf8caead772ab70990345183767f8c4\"><\/div>\n<script id=\"itx-schema-plugin\" charset=\"utf-8\" async src=\"https:\/\/services.itxuc.com\/plugins\/schema-plugin.js?ccntrl=6\"><\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Slik fikk Klubben.no bedre kontroll og flyt i kundedialogen med ITX Med over 20 000 produkter og kunder i fire forskjellige land hadde Klubben.no behov for bedre rutiner og systemer for oppf\u00f8lging. Tidligere ble mange henvendelser h\u00e5ndtert manuelt, ofte uten oversikt over hvem som hadde ansvar. ITX bidrar til \u00e5 samle all kommunikasjon p\u00e5 ett&hellip;&nbsp;<a href=\"https:\/\/itx.no\/sv\/kundecaser\/klubben\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Klubben<\/span><\/a><\/p>\n","protected":false},"author":19,"featured_media":10597,"parent":1245,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-10053","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Klubben - ITX - Skybasert kontaktsenterl\u00f8sning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itx.no\/kundecaser\/klubben\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klubben\" \/>\n<meta property=\"og:description\" content=\"Slik fikk Klubben.no bedre kontroll og flyt i kundedialogen med ITX Med over 20 000 produkter og kunder i fire forskjellige land hadde Klubben.no behov for bedre rutiner og systemer for oppf\u00f8lging. 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